Return Policy

At alliptvsub , customer satisfaction is our top priority. Please read our return policy carefully before making any purchase.

📦 Digital Products

Due to the nature of digital products (such as IPTV subscriptions, activation codes, or digital downloads), all sales are final and non-refundable once the product has been delivered and activated.

✅ Eligible Refunds

Refunds will only be issued in the following cases:

• The activation code is invalid or does not work.

• The service fails to activate, and our support team is unable to resolve the issue.

• You were charged twice for the same order (duplicate payment).

To be eligible, you must contact us within 48 hours of your purchase.

❌ Non-Refundable Cases

Refunds will not be issued in the following situations:

• You changed your mind after the purchase.

• Your device is not compatible with the service.

• You provided incorrect information (MAC address, device type, etc.).

• You did not follow the setup instructions provided.

📩 How to Request a Refund

If you believe you're eligible for a refund, please contact our support team via:

• WhatsApp: [Insert WhatsApp Number]

• Email: [Insert Support Email]

Include the following details in your request:

• Order number

• Proof of payment

• Issue description and screenshot (if applicable)

All refund requests are reviewed manually and may take up to 3–5 business days to process.

🔒 Fraud Prevention

We reserve the right to decline refund requests if we suspect fraud, abuse, or violation of our terms and conditions.

📌 Need Help?

If you have any questions or need support, feel free to contact us. Our team is here to help you!